Privacy Policy

Effective Date: 08/01/2025 Last Updated: 08/01/2025

Orqida ("we", "our", "us") respects your privacy and is committed to protecting the personal and cloud service data you provide. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

We collect the following types of information:

  • Account Information: Name, email address, and login credentials.
  • Cloud Service Access Data: API keys, access tokens, or other credentials you provide to connect your cloud services.
  • Retrieved Cloud Data: Data obtained from your connected cloud services for reporting purposes.
  • Usage Data: Log files, IP addresses, browser types, and activity within the Service.

2. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain the Service.
  • Retrieve and process data from your connected cloud services to generate reports.
  • Enable plan-specific features (e.g., write operations in selected plans).
  • Communicate with you regarding account updates, system notifications, and support.
  • Improve our Service through analytics and feedback.

3. Data Access & Permissions

  • We only access your cloud service data with your explicit authorization.
  • Read operations occur for all plans; write operations occur only when your plan supports it and you have triggered such features.
  • We will never sell or share your access credentials with third parties.

4. Data Storage & Retention

  • Data retrieved from your cloud services is stored securely in our database.
  • We retain your data for as long as necessary to provide the Service or comply with legal obligations.
  • You may request deletion of stored data by contacting our support team.

5. Data Security

We use industry-standard encryption and security practices to protect your data during transmission and storage. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Sharing of Information

We do not share your personal or cloud service data with third parties except:

  • When required by law or legal process.
  • To protect our rights, property, or safety, or that of our users.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, update, or delete your personal data.
  • Withdraw consent to data processing.
  • Request a copy of the data we hold about you.

8. Third-Party Services

Your cloud service providers are governed by their own terms and privacy policies. We are not responsible for their practices, and you should review their policies before granting access.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated through the Service or via email.

10. Contact Us

If you have questions about this Privacy Policy or your data, please use the secure support channel available within your account dashboard.

© 2025 Orqida. All rights reserved.